Robot Mower Warranty Guide: 3 Key Terms, Simple Claims

8 min read by Megan Hartley Updated November 11, 2026

A robot mower warranty guide has one job: separate the main unit, the battery and the blades. Manufacturers often give each part a different term and different exclusions, so one number on the box tells you very little. The terms below come from the policies we read.

In the Worx and Ecovacs policies we read, the main unit was covered for 2 to 3 years, the battery for 1 to 2 years, and blades were excluded. Always check the policy for your exact model and country before you rely on it.

The short answer

Main unit: 2 years at Worx (3 years if registered within 30 days), and 3 years at Ecovacs.
Battery: 1 year at Worx, and 2 years at Ecovacs.
Blades: excluded in both policies.
Labor and shipping: ask whether they are free before you buy.
Proof of purchase: keep the original invoice or receipt.

What a robot mower warranty covers by part

The main unit gets the longest term in both policies we read, while blades are not covered at all. The Worx and Ecovacs terms differ by one year for the unit and by one year for the battery.

Part	Worx Landroid (European policy)	Ecovacs GOAT (UK support page)
Main unit	2 years, or 3 years if registered within 30 days	3 years
Battery pack	1 year, not extended by registration	2 years
Blades	Excluded, along with wheels	Excluded as wearing parts

The Worx terms come from its European warranty statement, and the Ecovacs terms come from its UK support page. Both are regional, so the numbers may differ where you live. Worx also excludes accessories and consumables from its mower term, which means the warranty does not reach parts that are replaced on a schedule.

Why batteries and blades are treated differently

In both policies the battery has a shorter term than the main unit, and blades count as wear parts outside the free guarantee. Worx covers only original battery packs or packs with the same model number. Other battery packs are excluded from the warranty.

Tray of replacement blades, boundary wire coil, pegs, a screwdriver and a brush laid out on a wooden bench — Blades and accessories are usually excluded from the warranty.

Ecovacs gives its battery 2 years, but it lists wearing parts such as the blades as excluded from the unit warranty. Blades therefore have no warranty term to rely on in either policy. Our reading is that the battery is the part most likely to fall out of warranty first, because its term is shorter in both policies. How long a pack typically lasts is covered in how long robot mower batteries last.

Treat blades as a planned running cost. Check the blade type and replacement interval for your model in its manual, and budget for them the same way you would for other consumables. Our guide to how often to replace robot mower blades explains the usual interval.

How registration can extend coverage

In the Worx policy, registering within 30 days extends the mower from 2 years to 3 years, but the battery stays at 1 year. The Worx warranty statement says that without registration only the 2-year term applies.

Ecovacs does not mention registration on the page we read. Its claim process depends on proof of purchase instead, so the invoice matters more than a registration form in that policy.

The FTC guide makes a related point. It cites a registration-card requirement as an example of a duty that is unreasonable for a full warranty. A registration step is not automatically a problem, but it is worth noticing when a policy makes registration a condition of service.

Set a reminder for the registration deadline on the day you buy. A missed deadline cuts the mower term in the Worx policy from 3 years back to 2 years.

What warranties typically exclude

Both policies exclude wear parts and rough handling, and Worx also excludes damage from pressure washing and non-original batteries. The exclusions matter more than the headline term, because they decide which failures are covered.

Wear parts and consumables. Worx excludes components subject to natural wear, and Ecovacs excludes filters, brushes and other consumables.
Normal maintenance. Ecovacs excludes regular maintenance, inspections, and repair or replacement of parts due to normal wear and tear. A robot mower maintenance checklist shows what that routine upkeep involves.
Cleaning damage. Worx excludes damage from high-pressure washers, steam or running water.
Non-original batteries. Worx excludes battery packs other than the original or same-model packs.
Rough handling. Ecovacs excludes inappropriate, rough or improper handling, use or care.
Commercial use and safety rules. Ecovacs excludes commercial use and failure to follow the safety and product instructions.

The Worx page we read does not mention weather or lawn conditions, so we cannot say whether those are covered. Check the exclusions list for your model before you assume that a weather-related fault is covered. A robot mower warranty guide is only as useful as its exclusions list, so read that list before the headline term.

Full and limited warranties under federal law

Under the federal Magnuson-Moss Warranty Act, a written warranty on a consumer product costing more than $10 must be titled full or limited, and only a warranty that meets five conditions can be called full. The FTC warranty guide sets out those conditions. A full warranty must meet all five:

Implied warranties are not limited in time.
Service is available to anyone who owns the product during the warranty period.
Service is free of charge.
If repairs fail after reasonable attempts, the buyer can choose a replacement or a full refund.
The only precondition for service is notifying the warrantor, unless another duty is shown to be reasonable.

A limited warranty can restrict implied warranties to the length of the written warranty, and it can require the customer to pay labor and postage. If a mower’s warranty charges you for labor or shipping, the FTC guide treats that as a feature of a limited warranty.

The Worx and Ecovacs pages we read are European and UK policies. The federal rules described here apply to products sold in the United States, so check the rules that apply where you live before you rely on either comparison.

Robot mower warranty guide: what to check before you buy

Use a robot mower warranty guide like this one as a checklist, not a substitute for the policy itself. Before you buy, read the warranty for the term of each part, the labor and shipping rules, and the steps needed to keep coverage. Those three points decide most of the difference between two mower warranties.

Confirm the term for each part. Look up the unit, battery and blades separately, and note the end date for each.
Ask who pays for service. A full warranty must provide service free of charge, so a charge for labor or postage points to a limited warranty.
Find the registration deadline. Worx gives 30 days, and an unregistered mower gets the shorter term.
Read the exclusions for your model. Pay attention to cleaning methods, non-original batteries and consumables.
Check the region. The policy for your country controls, and the pages we read were European and UK policies. For the wider picture on durability, see how long robot lawn mowers last.

How to make a warranty claim

Report a defect promptly and keep the original invoice or receipt, because Ecovacs requires both for a claim. Its warranty page asks owners to report defects to the service hotline immediately. It also asks for the original invoice or cash receipt from the specialist reseller, showing the purchase date, the unit name and the reseller name.

Digital multimeter with red and black test leads connected to the contacts of a robot mower on a workbench — Note the fault and the purchase details before you file a claim.

Our reading is that the same habit helps with any brand. Keep the invoice with the manual, and photograph the serial label when you first set the mower up. If a claim is refused, ask which exclusion applies and point to the exact wording in the policy, so you can compare the two side by side. A robot mower warranty guide cannot replace the policy you accepted, so save a copy of those terms with your invoice.

Video: My warranty replacement Mammotion Luba died during the first mow :( — Watch: My warranty replacement Mammotion Luba died during the first mow 🙁 (Crazypostman, YouTube). This video is independent of this guide, so check current specs and prices before you buy.

Frequently asked questions

How long is a robot mower warranty?

The two policies we read give the main unit 2 years at Worx, or 3 years if you register within 30 days, and 3 years at Ecovacs. Terms differ by product line and region, so check the policy for your exact model and country before you buy.

Is the battery covered by a robot mower warranty?

Yes, but for less time. Worx covers its battery packs for 1 year, and Ecovacs covers its battery for 2 years. Worx does not cover battery packs that are not the original or same-model packs.

Are blades covered by the warranty?

Not in the two policies we read. Worx excludes blades and wheels, and Ecovacs excludes wearing parts such as the blades. Plan to replace blades as a maintenance cost.

Does a warranty have to cover labor and shipping for free?

Not always. The FTC guide says a full warranty must provide service free of charge, while a limited warranty may require the customer to pay labor and postage. Ask the seller which type you are getting before you buy.

Sources

Businessperson’s Guide to Federal Warranty Law (FTC): written warranty labeling, full warranty conditions and limited warranty rules.
Worx Landroid warranty statement (Worx, European policy): mower term, registration, battery term and exclusions.
Ecovacs warranty (Ecovacs UK support): unit and battery terms, exclusions and claim requirements.